Employee experience

What is employee engagement?

What is employee engagement? Employee engagement is defined as employee’s involvement, enthusiasm and emotional investment in their work. Productivity is directly related to engagement. According to Gallup, businesses with engaged employees enjoy: Employee engagement vs employee satisfaction Employee satisfaction describes how content employees are with their work. Satisfied employees are happy to do what is […]

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How can you apply customer experience to your employee experience?

Customer experience is a huge global industry worth $14bn .  You’ll have heard the rallying cries of many business:  “Customer is king!”  “We put our customers first”  “We’re customer-centric”  Obviously customers are important. No customers results in no business. But no employee equals no business either. And neglected and disengaged employees are actually harming your

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