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How do I create a social learning culture inside my organisation?

People learn from people. We know the value of a social learning culture, but time and time again L&D teams are asking themselves “how can we create a social learning culture inside our organisation?” Answer: you can’t. And here’s why. You can’t create a social learning culture inside your organisation, because it’s not about you. […]

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How can you apply customer experience to your employee experience?

Customer experience is a huge global industry worth $14bn .  You’ll have heard the rallying cries of many business:  “Customer is king!”  “We put our customers first”  “We’re customer-centric”  Obviously customers are important. No customers results in no business. But no employee equals no business either. And neglected and disengaged employees are actually harming your

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