Toby Kheng

Too many organisations treat accessibility as a nice-to-have, when in reality, it’s fundamental to creating truly diverse and inclusive workplaces. In this episode of Freeformers Unplugged, Emilie and I explore why accessibility needs to be baked into workplace design from the outset—not as an afterthought, but as a critical foundation. The problem with treating accessibility […]

HR keeps telling businesses they need to become skills-based—but here’s the thing: HR hasn’t done it themselves. This week on Freeformers Unplugged, I was joined by Calli Adamson Bakken to challenge whether HR and L&D teams are actually practising what they preach. If we’re going to push organisations towards a skills-based future, we need to

I’ve spent the last three months deep in an AI project, and if there’s one thing I’ve learned, it’s this: AI isn’t just creeping into HR—it’s sprinting. The question is, are we keeping up? This week on Freeformers Unplugged, Emilie and I tackled what feels like the most pressing issue in HR right now: AI

When it comes to employee advocacy, most businesses have tunnel vision. They check Glassdoor reviews, scroll through LinkedIn testimonials, maybe throw a few surveys into the mix, and call it a day. But as we discussed in this week’s Freeformers Unplugged live stream, that’s like judging the entire value of a film based on a

HR loves a good metric. Attrition rates, engagement scores, time to hire—it’s all neat, tidy, and utterly meaningless if we don’t know what we’re actually trying to measure. We’ve spent the last 18 months at Freeformers untangling this mess, and we’ve got news for you: most HR data is designed to validate the existence of

If you missed our latest live stream, catch up below. But if you’re more of a reader, let’s break down a flawed assumption that keeps L&D stuck in a loop: learning design, no matter how well-intentioned, is still just an internal function. It rarely changes the system employees operate in—it just adds another layer on

For decades, HR has clung to psychometric tests like a horoscope for employees—a neat little PDF that promises to unlock the mysteries of how people think and act at work. But how much of it is actually science, and how much is just workplace astrology with better branding? This was the question at the heart

When you Google the word “probation,” you’re hit with images of courtrooms, gavels, and orange jumpsuits. Hardly the warm, welcoming vibe you’d expect from starting a new job. And yet, here we are, still using the same term to describe the first 90 days of employment. Why? This was the core question we tackled in

There’s a lot to unpack about leadership, and this week’s live stream with Emilie and me was no exception. Inspired by the now-infamous video of BrewDog founder James Watt and Georgia Toffolo discussing their relentless work ethic, we dove headfirst into the complexities of leadership, blind spots, and the delicate balance between humanity and commerciality.