People learn from people. We know the value of a social learning culture, but time and time again L&D teams are asking themselves “how can we create a social learning culture inside our organisation?” Answer: you can’t. And here’s why. You can’t create a social learning culture inside your organisation, because it’s not about you. […]
How do I create a social learning culture inside my organisation? Read More »
L&D teams are often tasked with driving long lasting change, but are they really up for the job? We think not, and here’s why. If you look at mine and Toby’s LinkedIn pages, you see a long history with Learning and Development. Between us we’ve got nearly 25 years of experience in this area. We
Can L&D drive long lasting change? Read More »
We believe that there has to be a balance between the value an employee brings to an organisation, and the value an employer provides its workforce. Tip too far one way and people feel undervalued, disengaged and into “quiet quitting” territory. Too far the other way and the organisation may struggle to be profitable, efficient
What is Mutual Lifetime Value? Read More »
Did you have a Christmas party at work this year? Seems likely. T’is the season to be jolly and all that. How many other parties have you had at work this year? What other ways have you shown employees that you value them this year? Having an annual time of the year to acknowledge that
Employee Experience isn’t just for Christmas Read More »
Customer experience is a huge global industry worth $14bn . You’ll have heard the rallying cries of many business: “Customer is king!” “We put our customers first” “We’re customer-centric” Obviously customers are important. No customers results in no business. But no employee equals no business either. And neglected and disengaged employees are actually harming your
How can you apply customer experience to your employee experience? Read More »
Let’s be honest—HR is broken. It’s stuck in old ways of working, tangled in outdated processes, and failing to deliver what businesses actually need. Worse still, the big players in the corporate world are never going to fix it. They’re too slow, too weighed down by legacy systems, and too far removed from what really
Forget corporate. The future of work belongs to SMEs. Read More »
When you think of HR, you probably don’t immediately picture a wrestling ring. But if you’ve ever worked in HR, you’ll know that sometimes it can feel like you’re in one—dodging hits, trying to strategise, and occasionally finding yourself in a chokehold of policies, processes, and expectations. At DisruptHR Cambridge, I took to the stage
People-first? Prove it. Why HR needs a reality check Read More »
What do HR and professional wrestling have in common? At first glance, not much. But after an eight-week intensive wrestling course, I realised the ring holds some serious lessons for how we shape employee experience. This blog is based on my talk at DisruptHR London, where I shared how my time in the wrestling world
I recently found myself standing in front of 450 people, wearing a leotard, under a ridiculous pseudonym (which I’ll reveal later). It was the culmination of an eight-week wrestling training course, and I’d just performed a full wrestling match—bodyslams, suplexes and all. If you’d told me a year before that I’d willingly throw myself into
AI won’t save your corporate learning—but wrestling might Read More »
If you’ve worked in HR, you’ll know that we tend to exist in a world of two extremes—the light side and the dark side. Most of my career has been on the light side, working inside HR teams, trying to make things better from within. But now, I’ve switched to the supplier side, working with
The death of HR comms: Why influence is the only way to drive real change Read More »
